Normal Applications
Coverage applies to use within the product’s intended design and published specifications.
WARRANTY
Warranty
Clear product-specific coverage, conditions and claim guidance for Aquavolt customers.
Explore Our ProductsWarranty CoverageProduct-specific protection and conditions.
Reliable SupportHelp understanding your cover and requirements.
Built for DurabilityProducts engineered for demanding conditions.
Claim GuidanceContact our team about warranty claims.
OUR COMMITMENT
Warranty Policy
Aquavolt Africa manufactures rotationally moulded plastic tanks for static storage and transport applications. Warranty cover is determined by the product type, intended application and published conditions.
Each claim must be assessed against the original terms, manufacturing date, tracking information and installation requirements. The summary below does not replace the complete warranty policy.
WARRANTY PERIODS
Coverage by Tank Type
Warranty periods stated in the original published Aquavolt tank warranty:
10years
Vertical static tanks
3years
Horizontal transport tanks
3years
Septic tanks
WHAT THE WARRANTY COVERS
How the Warranty Works
The warranty relates to retention integrity in normal applications and is subject to specific terms.
Integrity of Retention
Covers integrity of retention for the product’s applicable lifespan, subject to warranty conditions.
Date of Manufacture
The product tracking number identifies manufacturing details relevant to the warranty.
Product-Specific Periods
Warranty duration differs across vertical static, horizontal transport and septic tanks.
PRODUCT AFTER-SALES
Warranty Claim Process
Six straightforward stages for preparing and submitting a warranty enquiry.
Step-by-step explanation
- 01
Purchase & Product Details
Gather proof of purchase, product type, serial/tracking number and manufacturing details.
- 02
Identify the Issue
Describe the observed problem, when it started and how the product was being used.
- 03
Photos & Documents
Prepare clear photographs and relevant invoices, warranty information and supporting details.
- 04
Submit Claim / Contact Support
Contact Aquavolt through the appropriate support channel and follow the written claim procedure.
- 05
Review & Inspection
The claim is reviewed against the policy; further evidence or inspection may be required.
- 06
Resolution / Guidance
If eligible, the applicable policy determines any remedy; the team can also provide guidance.
A claim is not automatically accepted. The complete original policy below controls covered products, applicable time limits, exclusions and available remedies.
WARRANTY CONDITIONS
Important Conditions & Exclusions
Check the full policy carefully. These examples do not include every condition.
Correct Installation
Tanks must be installed on a suitable base and in accordance with the published instructions.
Intended Use
Chemical compatibility, tank design limits and the substance being stored must be respected.
Avoid Modifications & Damage
Damage arising from handling, transport, misuse or unauthorized modifications may be excluded.
Claim Documentation
Written claims, proof of purchase and required product information are necessary under the policy.
GET SUPPORT
How to Request Warranty Support
Identify Your Product
Locate the tank type, tracking number and any manufacturing details.
Gather Documentation
Keep your original tax invoice and any photos or details of the reported defect.
Contact Aquavolt
Contact the Aquavolt team promptly and follow the written claim procedure in the policy.
OFFICIAL WARRANTY TERMS
Full Published Warranty Policy
The following policy is displayed from the existing WordPress Warranty page. This is the controlling detail for coverage, exclusions, claims, liability and time limits. Review it carefully before submitting a claim.
The original warranty content is not available from the current page. Please contact Aquavolt for the official policy.
NEED FURTHER ASSISTANCE?
Contact Aquavolt for Warranty Guidance
For questions about coverage or the written claims process, please contact the Aquavolt team.